Cancellation & Refund Policy
At https://gourisangameshwarmarriagebureau.site/ we value the trust of our members and strive to provide a smooth experience. This Cancellation & Refund Policy explains the terms regarding subscription cancellations and refunds.
1. Paid Membership / Subscription
- Paid membership gives access to premium features as per the selected plan.
- Once a subscription is purchased, the plan will remain active until its expiry date, unless cancelled.
2. Cancellation Policy
- Members can cancel their paid subscription at any time by logging into their account and visiting Manage Subscription.
- Cancelling a subscription will stop future renewals but the current plan will continue until the end of its validity period.
3. Refund Policy
- Refunds will be processed only in the following cases:
- Duplicate payment due to a technical error.
- Wrong/failed transaction where the amount is debited but services are not activated.
- No refunds will be given if a member decides to discontinue the service before the plan expiry.
- Refund requests must be raised within 7 working days of the transaction by contacting us
4. Processing of Refunds
- Approved refunds will be processed to the same payment method within 7–10 working days.
- [Your Website Name] is not responsible for delays caused by banks/payment gateways.
5. Non-Refundable Situations
- Change of mind after purchase.
- Dissatisfaction with matches or responses (as we do not guarantee marriage/success).
- Any violation of Terms of Use leading to account suspension.